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Hotel Landmark is located on the Mall Road, adjacent to the famous Gorton Castle.
Offering many majestic rooms well equipped with all modern comforts and facilities you need, whether you are exploring Shimla as a tourist or visiting the city on business.
As Hotel Landmark is an exquisite integration of luxury, technology, comfort and nature’s sublime design but still after lot of investments on WiFi setup they are facing many problems with their existing Internet network and thus it affects business & customer reviews.
Here we narrate the problems, consequences, diagnosis and solution, which proved to be a remarkable change and helped in achieving desired results.
Guests staying in the hotel has to suffer for poor Internet connectivity when the Bandwidth is adequate. Also business guests gave poor ratings on website like GOIBIBO, Tripadvisor, makemytrip etc & thus effecting business and reputation.
To resolve any problem one must dig out the root cause.
NebTree was placed between Internet lines and WiFi setup.
Following settings were done
Due to suggested replacement of access points, now guests can now enjoy WiFi connectivity throughout the property.
Registration to use the managed Wi-Fi is now straightforward & more efficient with API integration and Hotel Landmark had reported increased customer and staff satisfaction as a result of the new Wi-Fi management system.
Better rating on websites like TripAdvisor, MakeMyTrip, GoIBIBO etc resulted in better business and reputation.
NebTree enables the hotel to now offer a truly best WiFi experience thus Landmark Hotel will continue to leverage its amenities with the latest technologies and meet ever evolving customer needs and guest expectations.