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Treat yourself to a rewarding stay at Radisson Jalandhar, the city’s only international Five Star Hotel and a premier destination for visit. An unbeatable choice for comfort and sophistication, the Radisson boasts world-class services like on-site dining, a fitness centre, complimentary Wi-Fi and a business centre.
Like any hotel, Radisson Jalandhar also focuses towards offering the best service to the guests for comfort and relaxing stay.
The existing complimentary WiFi in the hotel not able to satisfy guests Internet experience just due to this, they need to upgrade their setup.
Here we narrate the problems, consequences, diagnosis and solution, which proved to be a remarkable change and helped in achieving desired results.
As Raddison Hotel is one the prestigious five star rated property, High profile guests has to suffer for low Internet Speed and hence this is resulting in a poor customer feedbacks and also affect online bookings & loss of reputation.
To resolve any problem one must dig out the root cause.
NebTree was placed between Internet lines and WiFi setup.
Following settings were done
When guests experience a seamless WiFi connectivity throughout their stay, it reflects positively on your property and your brand.
Automatically due to planned Internet usage, bandwidth consumption got controlled & resulting in good Internet speed to guests.
Better rating on websites like TripAdvisor, MakeMyTrip, GoIBIBO etc resulted in better business and reputation.
Nebtree WiFi solution successfully met all of Radisson Hotel objectives and resulted in increased customer satisfaction with enabling to deliver luxurious WiFi experience to their guests. Quickly, easily, and affordably.